Refund policy

All Sales Final.

Due to the nature of dry ice, all sales are final. Dry ice is a temperature-sensitive product that continuously sublimates (transitions from solid to gas) over time, even under proper storage conditions. As a result, we are unable to accept returns or offer refunds once an order has been fulfilled.

We take great care in packaging and shipping to ensure your order arrives in optimal condition. If you experience an issue with your delivery, please contact us promptly so we can review and assist where possible.